MANAGED DETECTION & RESPONSE // SERVICE 03

WHILE YOU SLEEP,
WE WATCH.

Millions of events, every day, narrowed to the handful that matter, by machines that never blink and analysts who never leave the floor. Not a black box. An extension of your team, with eyes on glass 24/7.

01 THE WATCH

MACHINES FIND IT. HUMANS DECIDE.

A SIEM without analysts is a very expensive alarm nobody answers. Analysts without a SIEM are blind. Cloud Cape runs both as one service: an engineered detection pipeline mapped to MITRE ATT&CK, feeding a 24/7 team that triages, investigates and responds using battle-tested playbooks. You get signal, context and action, not a dashboard full of red you're left to decode alone.

THE MACHINE

SIEM

  • Log aggregation across every source
  • Real-time correlation & detection rules
  • Detection engineering mapped to ATT&CK
  • Continuous tuning to kill false positives
THE HUMANS

SOC

  • Analyst triage of every real alert
  • Deep investigation & threat-intel context
  • Clear escalation to your team
  • Hands-on response, 24/7/365
<1h
Median time to respond
50M+
Records processed daily
24/7
Dedicated team — no follow-the-sun
100%
Transparent — you see what we see
02 WHY IT PAYS

DWELL TIME IS THE ENEMY.

Slash attacker dwell time

Most breaches go undetected for weeks. Continuous monitoring cuts that to hours, before an intrusion becomes a headline.

A fraction of an in-house SOC

Building a 24/7 team means hiring, training and retaining shift analysts. We're live from day one, at a predictable cost.

Monitoring & IR, on record

NIS2, DORA and ISO 27001 require demonstrable detection and incident response. We provide both, with the evidence trail.

Coverage without the rota

Nights, weekends, public holidays: attackers love them. Our SOC is staffed through all of them so yours doesn't have to be.

Intel-driven, not rule-blind

Detections carry adversary context from live threat intelligence, so an alert tells you who, not just what.

Response, not just alerts

When it's real, we act (isolate, contain, guide remediation), instead of forwarding you a ticket and wishing you luck.

While you sleep, we watch.

Talk to our SOC team
03 ENGAGEMENT TIERS

FROM TOOLING TO TOTAL COVER.

The line that matters: we alert you  vs  we respond for you. Pick where your team's capacity ends.

TIER 01
→ YOU OPERATE

SIEM Deployment & Engineering

PROJECT-BASED
ONE-TIME ENGAGEMENT
  • Platform deployment & configuration in your environment
  • Use-case library & detection rule engineering
  • Dashboards & initial tuning cycle
  • Handover documentation & team enablement
Build it with us
TIER 02
→ WE ALERT · YOU RESPOND

Managed SIEM

FROM €4,000 / MONTH
ONGOING · WE RUN THE PLATFORM
  • Continuous rule tuning & new use-case development
  • Platform health monitoring & upkeep
  • Monthly reporting & detection metrics
  • High-fidelity alerts delivered to your team
Hand us the platform
RECOMMENDED
TIER 03
→ WE RESPOND 24/7

Fully Managed SOC

CUSTOM
24/7 DETECTION & RESPONSE · ‹1h MTTR
  • Everything in Managed SIEM
  • Human triage, investigation & escalation, 24/7
  • Hands-on guided response · ‹1h median
  • Dedicated point of contact & monthly reviews
  • Quarterly threat-landscape briefing
Let us run your SOC

ALL TIERS UNDER NDA · SCOPED QUOTE AFTER A FREE 30-MINUTE DISCOVERY CALL · ALL PRICES EXCL. STATUTORY VAT

04 OPERATIONAL FLOW

EVENT TO RESOLUTION.

01

Log Ingestion

Telemetry from cloud, endpoint, identity and network streams into the SIEM in real time.

02

Correlation & Detection

Engineered rules and analytics fire on attacker behaviour, mapped to MITRE ATT&CK.

03

Analyst Triage

A human validates every real alert: cutting noise, confirming what's genuine.

04

Escalation

Confirmed threats reach you with full context, severity and a recommended course of action.

05

Response

We contain and guide remediation hands-on.

‹1h MEDIAN
06

Post-Incident Review

Root cause, lessons learned and new detections so it can't happen the same way twice.

05 COVERAGE

THE WHOLE KILL CHAIN.

Detection coverage spans the full MITRE ATT&CK matrix (from the first reconnaissance packet to attempted impact) across every environment you run.

TA0043Reconnaissance
TA0042Resource Dev
TA0001Initial Access
TA0002Execution
TA0003Persistence
TA0004Priv. Escalation
TA0005Defense Evasion
TA0006Credential Access
TA0007Discovery
TA0008Lateral Movement
TA0009Collection
TA0011Command & Control
TA0010Exfiltration
TA0040Impact
AWS Azure GCP On-Prem Hybrid Endpoint Identity Network
06 QUESTIONS, ANSWERED

BEFORE YOU ASK.

We work with the leading SIEM and XDR stacks, including CrowdStrike, Sumo Logic, and others. If you already run a platform, we operate it; if you're starting fresh, we recommend the right fit for your environment and budget rather than pushing a single vendor.

Onboarding typically runs 2–4 weeks from kickoff to active monitoring. We start ingesting your highest-value log sources first, so meaningful detection coverage is live within the first week and broadens from there.

The opposite. Transparency is a core principle: you get full access to the same dashboards, alerts and investigations our analysts work from. The SIEM lives in your tenant on EU infrastructure; you see exactly what we see, in real time. No black box.

Via the channels you choose: email, phone, Teams/Slack, or your ticketing system. Each escalation arrives with severity, full investigation context, affected assets and a recommended action. We agree escalation paths and on-call contacts during onboarding so there's never ambiguity at 3am.

In the Fully Managed SOC tier we move immediately: validate, scope, and act on a ‹1h median response time, following NIST-aligned playbooks. We contain the threat (isolating hosts, revoking sessions) and guide your team through remediation, then run a post-incident review so the same path can't be reused.

Managed services run on annual terms, detection quality compounds as we tune to your environment, so a meaningful term protects the value on both sides. Deployment & Engineering is project-based with no ongoing commitment. Exact terms are set in the proposal after the discovery call.

Yes. We integrate with your EDR, identity provider, cloud platforms, firewalls, ticketing and collaboration tools. The SOC works best when it sees everything and can act through the systems you already trust; integration is part of onboarding, not an upsell.

Many MDR offerings lock you into their tooling and give you a thin slice of visibility. We run a full SIEM/SOC in your environment, tuned to you, with complete transparency and hands-on response, and we'll happily deploy and hand over the platform if you'd rather run it yourself later. It's a partnership, not a dependency.

● WATCH FLOOR · LIVE · 24 / 7 / 365

THE ATTACKERS WORK NIGHTS.
SO DO WE.

A free 30-minute discovery call. We'll map your log sources, show you the coverage you'd get, and recommend the tier that fits, alert-only or full response.